Monthly Archives: April 2012

Star Performance Transfer and individual strengths

This great article from Gallup speaks to one central pillar, contracting, in cascading star performance from your top 20% to the rest of your team:

http://gmj.gallup.com/content/153341/Why-Strengths-Matter-Training.aspx

Performance interventions (whether learning, e-learning, on the job, or a complete organisational transformation) are most likely to deliver fast, permanent gains in performance if there is a clear contract before the intervention. A contract between the line manager and the participant(s).

One critical element is clarity on what is expected of the participant on the job after the intervention; coupled with feedback on how well they are currently doing vs. expectations.

Using our (more…)

Star Performance Transfer and Lean

The lean way, pioneered by Toyota over 50 years ago, adds value for the customer by eliminating waste and identifying “the best way.” Lean is not yet much used for “soft” processes, like learning and development; but those of our clients already using lean for manufacturing see clearly that we have brought lean thinking to human factors and human performance transfer.

Lean, or one of the other ways of systemically and continuously improving any process, is at the heart of most technical development, design and manufacturing today. If done (more…)