The era of the knowledge worker is passing;
the era of the knowledge meshworker, or 1% knowledge worker, has arrived.
Peter Drucker, around 1959, coined the term knowledge worker(1). Most of you reading this are knowledge workers, whatever your (more…)
and how to get the rest just as good.
As this article:
says, what makes a truly great manager lies in a few fairly obvious things. What Google found out of the data from their internal study is exactly what makes a great Google manager. Which may have nothing to do with what makes a great Lufthansa manager, for example.
Google is heavily reliant on solid data, even in their HR, a field often relying only on experience and intuition. Forward-thinking companies though, like Google, are turning more and more to data to complement experience and intuition. (See Todd (more…)
This great article from Gallup speaks to one central pillar, contracting, in cascading star performance from your top 20% to the rest of your team:
Performance interventions (whether learning, e-learning, on the job, or a complete organisational transformation) are most likely to deliver fast, permanent gains in performance if there is a clear contract before the intervention. A contract between the line manager and the participant(s).
One critical element is clarity on what is expected of the participant on the job after the intervention; coupled with feedback on how well they are currently doing vs. expectations.
Using our (more…)